Privacy Policy

At Prospace Cleaning ("we," "us," or "our"), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and disclose information when you visit our website or use our services (collectively, the "Services"). By using our Services, you agree to the practices described in this Privacy Policy.

We may collect personal and non-personal information from you in a variety of ways, including information you provide directly and information collected automatically when you interact with our website.

Information You Provide to Us

When you contact us, request a quote, schedule services, or sign up for communications, we may collect personal information such as your name, email address, phone number, business name, service address, and any additional details you choose to provide. If you communicate with us by email, phone, or through online forms, we may retain the content of those communications to respond to your request and improve our services.

If you make a payment for our services, payment information such as billing details may be collected by a third-party payment processor. Prospace Cleaning does not store full credit card numbers or sensitive payment credentials.

Information Collected Automatically

When you visit our website, we may automatically collect certain information about your device and browsing activity. This may include your IP address, browser type, operating system, pages visited, referring website, and the date and time of your visit. This information helps us understand how visitors use our website and allows us to improve performance, functionality, and security.

Our website may use cookies and similar technologies to enhance your browsing experience and gather usage data. Cookies help us remember preferences and analyze website traffic. You can choose to disable cookies through your browser settings, though some features of the website may not function properly if cookies are disabled.

We use the information we collect for legitimate business purposes, including:

• Providing and managing cleaning services
• Responding to inquiries and customer support requests
• Scheduling appointments and sending service-related communications
• Improving our website, services, and customer experience
• Maintaining website security and preventing fraud 
• Complying with legal obligations
   

We do not use your personal information for purposes unrelated to our services.

Prospace Cleaning does not sell or rent your personal information. We may share information only in limited circumstances, including:

• With trusted service providers who assist us with operations such as payment processing, website hosting, or communications
• When required by law, regulation, or legal process
• To protect the rights, safety, or property of Prospace Cleaning, our customers, or others
• In connection with a business transaction such as a merger or sale of assets
   

All third parties we work with are expected to handle personal information responsibly.

We take reasonable administrative and technical measures to protect your personal information from unauthorized access, disclosure, or misuse. While we strive to safeguard your information, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Depending on your location, you may have certain rights regarding your personal information, including the right to request access, correction, or deletion of your data. To exercise these rights, please contact us using the information provided below.

Our website may contain links to third-party websites. Prospace Cleaning is not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before submitting any personal information.

We may update this Privacy Policy from time to time to reflect changes to our practices or legal requirements. Any updates will be posted on this page with an updated effective date. Continued use of our Services after changes are posted constitutes acceptance of the revised policy.

If you have questions about this Privacy Policy or how we handle your information, please contact us at:

Prospace Cleaning
Email: service@prospace-cleaning.com
Phone: +1 (708) 743-9987